Account Manager, Majors

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact: As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest State Patrol Agencies within the U.S. Working in close partnership with a Key Account Leader, you’ll co-own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes. You are a relationship builder, a proactive closer, and an expert at orchestrating cross-functional success — from initial discovery to long-term adoption. You thrive in complexity, have deep customer empathy, and can navigate the nuance of major government agency environments. Your work will directly support our mission: to protect life through transformative technology. What You'll Do: Territory: Mountain West Territory (WY, ND, SD, MO, UT) Drive Revenue & Growth - Close new business and expansions across a territory of major city police departments and county sheriff’s offices. - Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps). - Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed. Lead Strategic Customer Engagement - Build and expand multi-threaded relationships with senior agency stakeholders. - Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans. - Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities. Coordinate Cross-Functional Execution - Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services). - Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success. - Monitor service fulfillment and escalate risks to ensure customer outcomes stay on track. Operate with Excellence - Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication. - Deliver with clarity, urgency, and a high level of ownership from pipeline to post-sale success. What You'll Bring: - 3+ years of full-cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B - Proven ability to consistently exceed quota in a hunter capacity, building pipeline from scratch and closing multi-stakeholder deals. - Proven success managing large, multi-stakeholder accounts — preferably in the public sector or public safety - Experience with sales forecasting, pipeline management, and CRM tools (Salesforce) - Comfortable owning a quota and aligning deeply with cross-functional partners to deliver outcomes - Exceptional communication skills, with the ability to influence across roles and levels - High ownership mentality — you treat your accounts like your business - Must be able to travel 60-80% within territory Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, Vision plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - Employee Resource Groups (ERGs) - And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. 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