Sr. Privacy Program Manager

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact at a leading Fintech Company Led by the office of the General Counsel and Chief Compliance Officer, BILL's Legal and Compliance function supports the company's growth and governance and builds trust with its customers, partners and regulators. BILL is looking for a tech-savvy Sr. Privacy Program Manager to help scale privacy operations across the Legal and Compliance team. This person will own key parts of BILL's privacy program and work closely with Product, Engineering, Information Security, CX and Procurement. The Sr. Privacy Program Manager reports to the Director, Legal and helps set and carry out BILL's privacy strategy. They will own privacy impact assessments, data subject requests and vendor privacy reviews. They will also look for ways to make the program more efficient, including through smart use of automation and AI tools. What You Will Do - Own and scale core parts of BILL's privacy and data governance program. - Serve as the primary point of contact for privacy escalations, data subject requests, and privacy questions from across the company. - Own the DSAR program end to end, including intake, tracking, fulfillment, metrics and process improvements in partnership with CX. - Lead privacy impact assessments for new products, features and vendors that process personal data. - Run privacy reviews for AI features and internal AI tool adoption, working with Legal, InfoSec and Product. - Build and maintain data maps and records of processing, and stay current on company systems that hold personal data. - Develop and deliver privacy training for employees and specific teams. - Draft and maintain privacy policies, procedures and standard operating procedures. - Monitor changes to privacy laws and regulations (CCPA/CPRA, US state privacy laws, GDPR and emerging AI rules) and explain what they mean for the business. - Find and roll out automation and AI tools that make privacy operations more efficient and scalable. - Track and report privacy program metrics to Legal leadership. What You Bring - 7+ years of experience in privacy, compliance or technology program management, including at least 4 to 5 years focused on privacy program operations (DSARs, PIAs/DPIAs, TIAs, ROPAs, vendor privacy reviews, cookie consent management, etc). Experience at a software, fintech or payments company preferred. - Working knowledge of CCPA/CPRA, US state privacy laws, GLBA, GDPR, HIPAA. - Hands-on experience using AI tools (such as Claude, ChatGPT, Gemini, GC.ai or Harvey) in daily work, for example to draft documents, summarize regulations, review contracts, or speed up assessments and request workflows. Candidates should be ready to share specific examples. - Familiarity with privacy risks tied to AI, such as training data use, model inputs and outputs, and vendor AI terms, and experience assessing them. - Experience with privacy tech platforms (such as OneTrust, Transcend or TrustArc). - Ability to work with all levels of management, multiple geographies, subject matter experts, legal staff, vendors and customers. - Ability to pull together information from many sources and present it clearly and concisely. - Strong written and verbal communication skills. - Self-starter who spots issues and opportunities early and recommends actions. - Strong prioritization, organization and follow-through in a fast-paced environment. - Works well as part of a team. - Bachelor's degree. - CIPP/US, CIPP/E, CIPM or CIPT certification preferred. JD a plus, not required. Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $131,000—$164,300 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $117,900—$147,900 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $111,400—$139,700 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) - HSA & FSA accounts - Life Insurance, Long & Short-term disability coverage - Employee Assistance Program (EAP) - 11+ Observed holidays and wellness days and flexible time off - Employee Stock Purchase Program with employee discounts - Wellness & Fitness initiatives - Employee recognition and referral programs - And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.