About the job
Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
- Process data entry of electronic, faxed, and verbal prescriptions per Blink protocols, with a focus on complex and higher-difficulty entries
- Serve as point of contact for provider/physician communications, handling both outbound and inbound calls
- Accepts inbound provider calls through warm transfers, ensuring call context is established prior to acceptance; patient calls are not currently part of this role, responsibilities are subject to change as business needs evolve
- Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team
- Perform all tasks in a safe and compliant manner consistent with corporate policies and State and Federal laws
- Other duties as assigned in the Pharmacy Technician role
Requirements:
- Minimum 6 months prior Pharmacy Technician, or similar industry experience required
- PTCB or NHA certification required prior to joining
- Professional phone presence in a support/service capacity
- Attention to detail with a high degree of accuracy
- Strong technical aptitude and ability to learn complex new software
- Competent in basic pharmacy calculations
- Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy
Shifts: Available Shift Options:
- Rotational 40-hour per week shifts are also available between the hours of 8 AM-7 PM (Monday - Friday)
- 11 am - 7 pm (Monday - Friday)
- *** All shifts require rotational Saturday shift 7 AM-3 PM***
- Onsite full time position located at 12639 W Explorer Dr #100, Boise, ID 83713
Benefits:
- Health, Dental & Vision – Multiple plan options from day 1
- Well-being Support – Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation – Accrue up to 80 hours (2 weeks) in year one
- Paid Sick Time – 40 hours per year
- Holidays – 9 paid holidays + 2 floating holidays per year
- Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
- 401(k) – Traditional and Roth options
- Life & Disability Insurance – Provided at no cost
- Commuter Benefits – Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
- Snack & Drink Stipend – Daily at all pharmacy locations
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.